FSG FORENSIC INVESTIGATORS & AUDITORS | TRACERS | RISK MANAGERS | GUARDS
SA's national litigation, corporate & government private intelligence, private/forensic investigation/auditing, loss & risk management specialists.
FSG  is a LEVEL 4  B-BBEE
Accredited Company

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HEAD OFFICE DETAILS
Telephone
+27 (0) 86 1000 979
Fax
+27 (0) 86 5168 722
Mobile
+27 (0) 83 7841 523
Postal Address
PO Box 17, Pavilion,
3611, South Africa
Physical Address
7 Cedar Road, Westville,
 3629, South Africa
PSIRA Reg. No.
1144490
Email Address
fohladbn@yebo.co.za


FSG has corporate offices in:
DURBAN
CAPE TOWN
JOHANNESBURG
- and field agents in every Magisterial District in SA

 


T & C'S - CONSENT SIGNING SERVICES ('CSS SERVICES')

bullet CSS Services instructions are received on a no success, no fee basis. Even if we successfully trace the debtor, but fail to complete the CSS Documents (click CSS SERVICES for a description of 'CSS Documents'), there is no fee is raised.
bullet FSG's CSS Services fee is currently either R 285.00 plus VAT if client has already traced the debtor or R 385.00 plus VAT if FSG must first trace the debtor.
bullet If client informs that the debtor has been traced, but to complete the CSS Documents FSG first had to trace the debtor to an address that is different to that/those provided by client, FSG will automatically raise the higher CSS Services fee.
bullet Client must stipulate that FSG must not perform its CSS Services if a debtor is found to be unemployed or deceased, in which case FSG will close the file as 'unsuccessful' and will not raise any fee.
bullet FSG's CSS Services fees will be the same regardless of whether or not a debtor agrees to sign a debit order authority.
bullet FSG's DBT will first telephonically confirm the addresses provided for the debtor if client informs that the debtor has already been traced, or FSG will trace the debtor (and FSG's fee of R 385.00 plus VAT shall apply) if:
bullet Client has not informed that the debtor has already been traced.
bullet The debtor's details as provided by client are inaccurate such that FSG must first trace the debtor.
bullet FSG's DBT will first establish telephonically whether the debtor is prepared to conclude an AOD and, if client has stipulated an instalment sum, whether the debtor will agree to same. The DBT will then advise the debtor to expect a visit from an FSG TFA to conclude the CSS Documents.
bullet If client specifies the instalment a debtor must pay and the debtor will only consent to a lesser instalment, FSG will not proceed with the CSS Service unless client first agrees to accept the lesser instalment.
bullet FSG requires a 45 day mandate period for CSS Services instructions, but strives to achieve a 21 day turn-around period.
bullet FSG will not collect any payments or instalments from the debtor even if requested by client to do so.
bullet While a report and invoice is issued to client upon finalisation of each instruction, subject to the number of instructions FSG receives from client, FSG will courier completed CSS Documents as often as twice a month to client at the cost of FSG.
bullet CSS Services fees are payable within 14 days of issue of our invoice (which is issued at the same time our report is issued); alternatively every two weeks in accordance with the two dates in a month specified by client. Overdue amounts will attract interest at 2% per month (or part thereof).

For further information, download our CSS Services Service Profile from the SERVICE PROFILES page, or click the EMAIL button to request it.


"I put a little ball on the end so it
looks like it will bounce back."

Fohla Security CC t/a FSG FORENSIC INVESTIGATORS & AUDITORS | TRACERS | RISK MANAGERS | GUARDS
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